Effective date: April 21, 2026
MSM Solutions (“us”, “we”, or “our”) operates the msmsolutions.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://msmsolutions.com.
Definitions
- Service: Service is the https://msmsolutions.com website operated by MSM Solutions.
- Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
- Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email address, First name and last name, and Phone number.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data: We may also collect information how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type, pages visited, time and date of visit, and unique device identifiers.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Examples include Session Cookies (to operate our Service), Preference Cookies (to remember settings), and Security Cookies (for security purposes). We also use Analytics and Marketing cookies provided by third parties like Google and Clicky.
Use of Data
MSM Solutions uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis to improve our Service
- To provide you with news, special offers and general information about other goods, services and events similar to those you have already purchased or enquired about.
Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information depends on the Personal Data we collect and the specific context. We may process your data because we need to perform a contract, you gave us permission, it is in our legitimate interests, or to comply with the law.
U.S. State Privacy Notice (including California)
If you are a resident of California or other U.S. states with comprehensive privacy laws (CCPA/CPRA), you have specific rights regarding your personal information:
- Right to Know/Access: You can request a report of the personal information we have collected about you since January 1, 2022.
- Right to Opt-Out of Sale or Sharing: We use cookies for behavioral advertising (such as Google AdWords). You have the right to opt-out of this “sharing” of your data. We honor Global Privacy Control (GPC) signals.
- Right to Deletion and Correction: You may request that we delete or correct your personal data at any time.
To exercise these rights, please email us at sales@msmsolutions.com. We will not discriminate against you for exercising your privacy rights.
Data Retention Schedule
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Marketing Data: Retained for as long as you are an active subscriber. If you have not engaged for 24 months, your data will be suppressed or deleted.
- Transactional/Contract Data: Retained for 7 years to comply with financial and tax obligations.
- Consent Records: Maintained for 5 years after last interaction to protect against legal disputes.
- Technical Logs: Typically deleted after 90 days.
Transfer and Security of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction. If you are located outside the United States, we transfer and process data there. We take all steps reasonably necessary to ensure your data is treated securely.
Disclosure Of Data
MSM Solutions may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of MSM Solutions, prevent wrongdoing, or protect the personal safety of users.
Automated Decision-Making
We do not use automated decision-making technology (ADMT) to make decisions that have a legal or significant effect on you. Our use of data for behavioral remarketing is limited to showing relevant advertisements based on your past visits.
Your Data Protection Rights (GDPR)
If you are a resident of the EEA, you have the right to access, update, delete, or restrict the use of your Personal Data. You also have the right to object to processing, data portability, and the right to withdraw consent at any time.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email: sales@msmsolutions.com